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Conflict with Justified Grid Gallery

Resolved 3 replies general
10 years ago · Last reply by Andrew Misplon 10 years ago

Generally, SiteOrigin works fine with Justified Grid Gallery, but when I have a large gallery (over 2K) of images, I get a partial white screen (header is visible), on the page where the justified grid gallery shortcode is inserted.

Any ideas what might be the issue?

URL: http://citizencouture.com/gallery/

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Replies

3
  1. Andrew Misplon Staff 10 years, 5 months ago

    Hi Jason

    Thanks for reaching out.

    This sounds like it could be a memory issue. Page Builder is relatively demanding on PHP memory to begin with. This combined with a very large gallery could explain the challenge you’ve outlined. You could try contacting your hosts and ask them to increase your PHP memory to 256.

    Let us know how you come along.

  2. Jason Jean 10 years, 5 months ago

    Thanks. Reached out to my host to increase my php memory via htaccess. That solved the issue.

    Thanks again!

  3. Andrew Misplon Staff 10 years, 5 months ago

    Super :) Glad to hear you made progress on this.

    All the best.

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