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Cannot access anything after installing plugin

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Hi,

I just installed the page builder plugin and this warning showed up: Fatal error: Cannot redeclare siteorigin_panels_activate() (previously declared in /home/sudbu176/public_html/wp-content/plugins/siteorigin-panels/siteorigin-panels.php:34) in /home/sudbu176/public_html/wp-content/plugins/merobuilder/merobuilder.php on line 33

I can no longer access anything – the homepage shows up but I cannot get to anything because the above warning shows up on a new page. I can’t access the dashboard to make any changes.

Is there a way to resolve this?

Thanks,
Kortney

URL: http://sudburysmiles.ca

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  1. 10 years, 5 months ago Greg Priday
    Hi, I Work Here

    Hi Kortney

    Sorry for missing this thread. Were you able to fix your problem?

    The solution here is to log in to your FTP, navigate to /wp-content/plugins/ and delete the folder siteorigin-panels.

    It looks like you’re already using a plugin called merobuilder, which is using code directly from our Page Builder plugin. This is allowed by our GPL license, but it does mean their plugin will conflict with ours.

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