Appearance changes Not Working

Hi Lynn

The menu colour can be changed via Appearance->Customize->Theme Settings->Menu. Can you confirm that this is where you were making your changes.

thanks

Magus

Hi Lynn

could you please check for javascript errors. It sounds like a plugin issue and this will tell us which one is likely to cause the issue.

http://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors#Step_3:_Diagnosis

Just follow the directions for the browser you are using.

Thanks

Magus

Hi Lynn

Please upload them to your sites media directory and post the links to them in a reply.

Thanks

Magus

Hi Lynn

Could you please navigate to Plugins and see if there is a plugin installed called Tidio Elements Integrator. If it is there please try disabling it.

If not would you please create a temporary admin account for us so we can log in and take a look? You can create the account with the following email address:

[email protected]

Just navigate to Users > Add New in your WordPress admin. Enter siteorigin for the username and [email protected] for the email address. Make sure you’ve selected Administrator for the role and enabled the “Send Password” field so we receive the details.

Once we’re finished taking a look, you can delete this account. We’ll let you know when to do that.

Thanks

Magus