All images dissaper

Open 3 replies general

11 years ago · Last reply by Andrew Misplon 11 years ago

Hello,
first, I really like your Vantage theme and all yours plugins. We use it, soon it will be a year.
But yesterday we lost homepage design (deleted completely), and all featured images, thumbs, meta slider images, gallery images and all thumbs in media library. We have tried to solve this problem but with no success for now. As we can see all images exist but site use only images in text.
We have disabled all plugins (also we have changed folder plugins name), change theme (we`ve tried basic wp theme), we`ve checked all chmod … Nothings happen.
I want to mention, that our server crashed earlier (we use VPS), after booting some featured images missing (maybe missing is wrong word, we couldnt see it like now). But we change that featured images and everything looks normally. Disaster happend some 12 hours later.
Any idea what si wrong?
Site url: www.nekretninebl.com

URL: http://www.nekretninebl.com

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

Andrew Misplon Staff 11 years, 3 months ago
Hi goog-10
Sorry to hear about this bumpy ride. All looks well on my side at the moment. Can you perhaps link us to a page where you’re seeing a broken image?
goog-10 11 years, 3 months ago
Well, we restored back up. We don`t know what goes wrong. Now we are using 3,9 wordpress and older version of page builder and vantage theme.
Andrew Misplon Staff 11 years, 3 months ago
Thanks for the update. Please keep in mind that if/when you upgrade, WordPress and Page Builder need to go together. Page Builder 1.5.3 needs WordPress 4.0 and if you’re running WordPress 4.0 you need to run Page Builder 1.5.3.

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.