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I am trying to install focus theme video plugin but it failed and the error message says:” Destination folder already exists. /hermes/bosnaweb08a/b682/ipg.flykytecom/pandaparents/wp-content/plugins/focus-videos/”. I did not install it before, so what should I do?
Hi Hua
It’s possible that this file is there as some sort of remnant of a previous failed install. If you have FTP access, you can navigate to your plugins folder and delete the old Focus Video folder, then try reinstall the plugin again.
Thanks, Greg,
It worked.