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Hello,
I paid for the advantage theme but never received and email. I didn’t sign into paypal I just used the quick CC payment method
Hi V3 Hosting
Can you try this form – Page: Retrieve Your Theme Order Numbers
Even if you didn’t use a PayPal login, just enter the email you’d most likely have entered for the order. If that doesn’t work, can you drop an email to [email protected] – we’ll be able to get your details and track down your order there.
Very sorry about the inconvenience. We’ll get you up and running ASAP.
I sent an email 3 days ago and still haven’t received a response. I used the portal and it said will send info to email and it still didn’t send. What’s the next step?
Very sorry about that. I see Andrew did reply to your support ticket on the 19th. It’s possible the email got caught up in a filter. Can you check for an email from [email protected]?
I’ll forward you a copy of the email from my personal email address to make sure it gets through to you.