Support Policy

When you purchase a premium upgrade to one of our free WordPress themes, you also get access to our premium support. As a general rule, out standard premium support will be enough to help you create a site that is equivalent to the demo for that theme.

We will only answer support emails that come from an email address that has purchased a premium version of one of our themes, or at least includes an order number for a purchase.

Usage Questions

We will answer your installation or theme usage questions. Give your theme’s documentation a quick read over before contacting support. The documentation will answer most of your questions, much faster than we can.

We can also offer advice on what plugins to use to meet your needs.

Modification Support

We will help you with minor modifications to our themes. The general rule is that we’ll help with anything that involves CSS only modifications, or adding/removing one or 2 lines of PHP/HTML.

For anything beyond that, we can only offer some guidance.