When you purchase a premium upgrade to one of our free WordPress themes, you also get access to our premium support. As a general rule, out standard premium support will be enough to help you create a site that is equivalent to the demo for that theme.
We will only answer questions submitted through out contact form, with a valid order number. This is to ensure we give the best support possible to the folk who have been kind enough to purchase our Premium themes.
Usage Questions
We will answer your installation or theme usage questions. Give your theme’s documentation a quick read over before contacting support. The documentation will answer most of your questions, much faster than we can.
We can also offer advice on what plugins to use to meet your needs.
Modification Support
We will help you with minor modifications to our themes. The general rule is that we’ll help with anything that involves CSS only modifications, or adding/removing one or 2 lines of PHP/HTML.
For anything beyond that, we can only offer some guidance.
