We offer support for all our free themes and plugins on the official WordPress.org support forums. Just find the theme or plugin you need help with on our profile page and post on its support forum.
We only offer functional support on the forums though. At the moment, we can't help with things like customisations or integration with 3rd party plugins.
If you've upgraded to a premium version of one of our plugins, we offer email support. Please ensure that you send us an email from the same email address you used to purchase the theme. This will usually be the email address you used on PayPal.
To be sure, include your order number in your email so we can track down your order.